PRIVACY POLICY

Effective Date: October 31, 2026

Vacay Auto Rentals ("Vacay Auto," "we," "our," or "us") respects your privacy and is committed

to protecting the personal information you share with us. This Privacy Policy explains how we

collect, use, store, and protect your personal information when you visit our website,

[www.vacayauto.com], make a vehicle reservation, rent a vehicle, or otherwise interact with our

services.

By accessing our website or using our services, you acknowledge that you have read and

understood this Privacy Policy.

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes

in our business practices, services, or applicable laws and regulations. Any updates will be

published on this page, together with the revised effective date. We encourage you to review this

policy periodically.

1. WHAT PERSONAL DATA WE COLLECT

When you visit our website, make an inquiry, submit a reservation, or rent a vehicle from Vacay

Auto Rentals, we may collect the following categories of personal information:

• Personal Identification Information: Your full name, date of birth, residential address,

nationality, and other identification details where required.

• Contact Information: Your telephone number and email address.

• Driver Information: Your driver's license details, license expiry date, driving eligibility,

and other information necessary to verify your authorization to operate a rental vehicle.

• Reservation Information: Your preferred rental dates, vehicle selection, pick-up and

drop-off locations, flight or arrival details, and other booking preferences.

• Payment Information: Payment details and transaction records necessary to process

rental payments, deposits, refunds, and other applicable charges. Payment card

information may be processed by third-party payment providers.

• Website Usage Information: Your IP address, user preferences, and other information

relating to your interaction with our website.

• Other Information: Customer feedback, preferences, correspondence, and information

voluntarily provided when communicating with us.

We collect only information that is reasonably necessary to facilitate our services, manage our

business operations, and improve the customer experience.

2. WHY WE COLLECT YOUR DATA

Vacay Auto Rentals collects and uses personal information for legitimate business purposes,

including:

• To process and manage vehicle reservations and rental agreements.

• To verify customer identity and driving eligibility.

• To communicate booking confirmations, rental instructions, changes, and important

service updates.

• To process payments, deposits, refunds, and other rental-related transactions.

• To facilitate vehicle collection, delivery, and return arrangements.

• To respond to customer inquiries, complaints, and requests for assistance.

• To maintain appropriate business, financial, and rental transaction records.

• To protect our vehicles, customers, employees, and business against fraud, misuse, theft,

and unauthorized activity.

• To comply with applicable legal, regulatory, insurance, and contractual obligations.

• To improve our website, services, vehicle offerings, and overall customer experience.

• To send promotional offers, special deals, and marketing communications where you

have provided the appropriate consent.

We may also use website analytics and customer feedback to better understand customer

preferences and improve our services.

3. SAFEGUARDING AND SECURING YOUR DATA

Vacay Auto Rentals is committed to protecting the personal information entrusted to us. We take

reasonable administrative, technical, and organizational measures to safeguard customer

information against unauthorized access, loss, misuse, alteration, theft, or disclosure.

Access to personal information is restricted to authorized individuals who require the

information to perform their business responsibilities.

Although we make reasonable efforts to protect your information, no method of electronic

transmission or storage can be guaranteed to be completely secure.

Where third-party service providers are engaged to support our operations, including payment

processing, website hosting, and reservation management, we do not sell, rent, or trade your

personal information to third parties for their independent marketing purposes.

4. OUR COOKIE POLICY

Our website may use cookies and similar technologies to improve your browsing experience and

understand how visitors interact with our website.

Cookies are small text files stored on your device when you visit a website. They may collect

information such as:

• Pages visited and time spent on our website.

• Website traffic and browsing patterns.

• Customer preferences and website interactions.

We use this information to analyze website performance, improve functionality, understand

visitor interests, and customize the browsing experience.

You may choose to accept or decline non-essential cookies through the available cookie settings

on our website or by adjusting your browser preferences.

Please note that disabling certain cookies may affect the functionality or availability of some

website features.

5. SHARING YOUR PERSONAL INFORMATION

Vacay Auto Rentals respects the confidentiality of customer information.

We do not sell, rent, or trade your personal information to third parties for their independent

marketing purposes.

However, we may share relevant information with trusted third parties when necessary to

facilitate our business operations and provide our services. These may include:

• Payment processing companies and financial service providers.

• Website hosting, booking, and information technology service providers.

• Insurance providers and authorized claims representatives.

• Legal, regulatory, and law enforcement authorities where required.

• Professional advisers, including accountants and legal representatives.

Information may also be disclosed where required by applicable laws, regulations, court orders,

or other lawful requests.

Where information is shared with third-party service providers, we take reasonable steps to

ensure that it is used only for the purposes for which it was provided and is appropriately

protected.

6. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites, services, or platforms for your

convenience.

Please be aware that Vacay Auto Rentals does not control the privacy practices, content, or

security of these external websites. If you access a third-party website through a link on our

website, your use of that website will be governed by its own privacy policy and terms of

service.

We encourage you to review the privacy policies of any external websites you visit.

7. RETENTION OF PERSONAL INFORMATION

Vacay Auto Rentals retains personal information only for as long as reasonably necessary to

fulfil the purposes for which it was collected, including the administration of rental agreements,

business records, customer service, insurance matters, and applicable legal or regulatory

requirements.

When personal information is no longer required, we will take reasonable steps to securely

delete, destroy, or anonymize it, subject to any applicable record-retention obligations.

8. RESTRICTING THE COLLECTION AND USE OF YOUR PERSONAL

DATA

You have choices regarding the personal information you provide to Vacay Auto Rentals.

Please note that certain information is necessary to process reservations, enter into rental

agreements, verify driving eligibility, and meet legal or business obligations. If you choose not to

provide such information, we may be unable to provide some or all of our rental services.

Requests relating to personal information may be subject to applicable legal requirements and

verification of your identity.

9. PRIVACY POLICY UPDATES

Vacay Auto Rentals reserves the right to modify this Privacy Policy as necessary to reflect

changes in our operations, technology, services, or applicable legal requirements.

Any changes will be published on our website. Your continued use of our website following the

publication of an updated policy will constitute acknowledgment of the revised policy.

10. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the personal

information we hold about you, please contact us using the details below:

Vacay Auto Rentals

Providenciales, Turks and Caicos Islands

Website: www.vacayauto.com

Email: [email protected]

Telephone: 1649-342-7473